Istiqamah Institute (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly in line with UK data protection laws (including GDPR).

1. Information We Collect

We may collect the following information when you use our website or register for courses:

• Personal Information: Name, email address, phone number, and any details you provide in forms or assessments.

• Course & Assessment Data: Recordings, questionnaires, and other information submitted for student placement or progress tracking.

• Technical Information: IP address, browser type, device information, and website usage data through cookies and analytics.

2. How We Use Your Information

We use your information to:

Process course registrations and enquiries.

• Assess student placement and progress.

• Communicate important updates regarding courses, events, or policies.

• Improve our website, content, and online experience.

• Comply with legal obligations.

3. Legal Basis for Processing

We process personal data based on:

• Consent you provide when submitting forms or registering.

• The necessity of processing for course delivery and communication.

• Compliance with legal obligations.

• Legitimate interests in improving services and website functionality.

4. How We Share Your Information

We will never sell your personal data. We may share data with:

• Authorized staff and teachers for course management.

• Service providers who help with website hosting, communications, or analytics.

• Legal authorities if required by law.

5. Data Retention

• Personal and assessment data are retained only as long as necessary for course administration or as required by law.

• You may request deletion of your personal data at any time, subject to legal or contractual obligations.

6. Cookies and Tracking

• Our website uses cookies to enhance functionality and user experience.

• You can manage, block, or delete cookies through your browser settings.

7. Your Rights

Under UK law, you have the right to:

• Access your personal data.

• Request correction or deletion.

• Restrict or object to processing.

• Withdraw consent for communications.

• Lodge a complaint with the Information Commissioner’s Office (ICO).

8. Security Measures

• Personal data is stored securely with access restricted to authorised personnel.

• We implement technical and organisational measures to protect your information.

9. Contact Us

For questions, concerns, or to exercise your rights, contact us at:
Email: [Insert Email]